Dah Reply Sdn Bhd is a Malaysia-based AI technology company specializing in no-code AI chatbot solutions. Their platform enables businesses to automate customer service, marketing, and internal workflows across multiple channels. By leveraging generative AI and LLM fine-tuning, Dah Reply delivers customized conversational experiences that enhance efficiency and customer satisfaction.
Founded in 2023, Dah Reply Sdn Bhd is headquartered in Petaling Jaya, Selangor, Malaysia. The company focuses on delivering intelligent AI chatbot solutions that enable businesses to automate customer interactions, marketing efforts, and internal processes without the need for coding.
Key features of their platform include:
Multi-Platform Integration: Supports seamless integration with websites, WhatsApp, Facebook Messenger, and other communication channels for unified conversation management.
Generative AI and LLM Fine-Tuning: Utilizes generative AI and fine-tuned large language models to deliver personalized and brand-consistent conversational experiences.
Automated Workflows: Automates responses to FAQs, order processing, appointment scheduling, and integrates with internal systems to enhance operational efficiency.
Dah Reply's solutions have been adopted by various enterprises across Asia, including sectors such as retail, healthcare, and finance, helping clients improve customer satisfaction and reduce operational costs.